Privacy Policy

pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR)

1. Data controller

The owner of the personal data processing is Coopera Cooperative Society, in the person of the legal representative Giancarlo Dell'Orco, contactable at the email address info@coop-era.it.

2. Types of data collected

The site coop-era.it may collect and process the following categories of data:

Browsing dataIP addresses, logs, device identifiers, browser and operating system information, collected automatically by computer systems for security and site operation purposes.
Data provided voluntarily by the user: name, surname, email address, telephone number and other information entered in the contact or registration forms.
Cookies and tracking tools: information collected through technical cookies and, with prior consent, profiling/analytical cookies. Further details are available in the Cookie Policy.

3. Purpose of the processing

Personal data are processed for the following purposes:

ensure the correct functioning of the site and IT security;
manage requests sent via contact forms;
send informational or promotional communications, with prior consent;
comply with legal or regulatory obligations;
protect the owner's rights in the event of litigation.

4. Legal basis for processing

The treatment is based on:

the execution of a contract or pre-contractual measures requested by the user;
fulfillment of legal obligations;
the consent expressed by the interested party;
the legitimate interest of the owner (e.g., IT security, fraud prevention, service improvement).

5. Methods of processing

Data is processed using electronic and/or paper-based tools, in compliance with the principles of lawfulness, fairness, and transparency, and with appropriate technical and organizational measures to ensure security and confidentiality.

6. Data retention

Personal data will be retained for the time strictly necessary to achieve the indicated purposes and, in any case, no longer than the terms established by current legislation.

7. Communication and dissemination of data

Personal data will not be disclosed, but may be communicated to:

internal subjects authorized to process the data;
IT or hosting service providers;
legal, tax or other professional advisors to the extent necessary to fulfill obligations.

8. Transfer of data abroad

If data is transferred to non-EU countries, this will be done in compliance with the guarantees provided by the GDPR (e.g., adequacy decisions of the European Commission or standard contractual clauses).

9. Rights of the interested party

Users have the right to:

access your personal data;
request its rectification or cancellation;
limit its processing;
object to processing;
request data portability;
revoke the consent given at any time.

To exercise your rights, you can write to info@coop-era.it.
Interested parties also have the right to lodge a complaint with the Guarantor for the Protection of Personal Data (www.garanteprivacy.it).